1717
The Red Cross Helpline 1717 is a phone service and webchat for those who need someone to talk to in confidentiality. They are open 24 hours, and it's free to call.
Free of Cost - Confidential – Always Open
You can call 1717 or talk on their webchat if you want to talk to someone. The volunteers are professionally trained, well-experienced and from all walks of life. You can contact them regarding any issue causing you concern. You can get emotional support, counseling, helpful information or just someone to listen. Both the phone and webchat are free of cost.
When you sign into the webchat, you will be prompted to register a name and email, but you do not need to register your real name or email.
Here are some examples of matters you can talk about:
- Abuse
- Anxiety
- Depression
- Suicidal thoughts
- Isolation or loneliness
- Bullying
- Addiction
- Sex
- Trauma
- Financial issues
- Any other issue important to you
If you need someone to talk to or need information about where to find help, please do not hesitate to get in touch. If you do not speak fluent Icelandic, you can request to speak English or Polish.
Telephone
Languages
Íslenska, English, polski.
You can always contact 1717. Full confidentiality and anonymity is guaranteed.
Emotional abuse
Emotional abuse is also sometimes called psychological abuse. It is emotional abuse when someone threatens you or deliberately tries to scare, humiliate, isolate or ignore you.
A guide for victims of sexual abuse
Have you been sexually abused? Here is a step-by-step guide for victims of sexual abuse, from the moment of the offense to the court room and what comes after that.