What can I do?

The Icelandic Road and Coastal Administration (Vegagerðin) gives information about road conditions and traffic 24/7 by phone (call 1770) or online at Umferðin.is

If you are experiencing issues with your car or some car is blocking your passage you can call a tow truck. The tow truck comes a the care owner's expense.

You can find out who a vehicle owner is by looking the licence plate up with Icelandic Transport Authority (Samgöngustofa) - you need your eID to log in. You can also contact a tow truck to remove the vehicle at the owners expense.

The Icelandic Automobile Association (FíB) gives its members roadside assistance (call 5112112) and N1 gives road side assistance in the capital area (call 6603350). Some of the insurance companies also give their customers road side assistance (Sjóvá 4402222, VÍS 5605000). You can also call tow truck companies or the service provider 24 road assistance.

When a car crash happens where no people are injured the drivers can fill out an accident report themselves on site. If you do not have an accident report in your vehicle you can do that onlin with Árekstur.is. They also provide assistance on site if needed in the capital area.

Abandoned cars, meaning cars that have not been attended to for a long time, can be reported to the public health authority of your municipality (sveitarfélag).

If you have information about minor violations or petty theft that need to be reported to the police you can send in a report on the police website or contact your local police station during working hours

If you need information about a case that is ongoing at the police it is best to call your local police station during working hours.

The police accepts anonymous tips for drug violations 24/7.

Reports to child protection services are best made directly to your local child protection authority in your area. If you don't know where to call or a child is in need of immediate help, call 112.

Violation of custody should be reported to the appropriate district commissioner (sýslumaður).

According to Icelandic children protection law, children under the age of 12 cannot be outside unsupervised after 8pm. Children of the ages of 13 to 16 cannot be outside unsupervised after 10pm. In the summer (between May 1 and September 1) this is extended by 2 hours (10 pm and 12 pm respectively).

Independent vets are on call outside working hours, from 5pm to 8am and through holidays and weekends. In the capital area they can be reached at 5304888. For other parts of the country the phonenumber can be found here.

In the capital area you can contact Animal services (call 8227820) or Reykjavik pest control (call 6939620)

Reports of mistreatment of animals should be directed to the Icelandic Food and Veterinary Authority (MAST) or the local police.