Child Protection Services

All children have the right to a secure environment and to be protected against exploitation, abuse, harassment, and discrimination. Child Protection Services help children and support families in any way possible to provide the best environment for children.

If you think a child is neglected or abused in any way, it is your duty to notify Child Protective Services. Anyone under the age of 18 is considered a child in Iceland, including unborn babies. You should notify about negligence, incompetence, or parent's behaviour towards the child. It can also be about harassment or violence of others towards a child. Do not rely on others to report.

You can report to Child Protective Services by calling 112 or using the webchat. You can also call your local Child protective service. You need to provide your name but you can always request that your name is kept confidential.

If the child lives in Reykjavík, you can report to Reykjavík Child Protective Services by sending a notification through the Reykjavik municipality website. Some other municipalities also allow you to file a report online, such as Akureyri, Hafnarfjörður, Kópavogur and Garðabær.

Children can also ask for help themselves. Remember it is ok if you are not sure. Children should always have the benefit of the doubt.